Privacy policy

Last updated: November 30, 2025

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

We may collect:

  • Name
  • Billing & shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • Age verification data
  • IP address and device information

How We Use Your Information

  • Process and fulfill orders
  • Age verification
  • Shipping & delivery updates
  • PACT Act reporting requirements
  • Customer service
  • Fraud prevention
  • Website improvements
  • Marketing communications (with consent)

PACT Act Disclosure

We are required by law to report certain shipment details to state tobacco authorities, including:

  • Customer name
  • Address
  • Products purchased
  • Quantity shipped
  • Carrier & tracking number

How We Protect Your Data

We use secure encryption, PCI-compliant payment systems, and restricted-access servers.

Third-Party Services

We may share necessary information with:

  • Payment processors
  • Shipping carriers
  • Age verification services
  • State regulatory agencies (as required by law)

Your Rights

You may request to:

  • Access your data
  • Update your information
  • Opt out of marketing emails
  • Request deletion (except data required for PACT Act compliance)

Cookies

We use cookies to improve user experience, analyze traffic, and support e-commerce functionality.

Contact Us

For privacy questions: marcelcigars@gmail.com